Convergent Technology

SalesForce Solutions

The most versatile tool available with the best CRM features.

Salesforce is an online Customer Relations Management (CRM) platform which provides an integrated solution of marketing, sales, commerce and services. It can support complex business processes and drive productivity in your business arising from higher customer satisfaction.

Custom Development Services

Our experience in Salesforce app development ensures a shorter turn around time and cost reduction.
Custom Integration services using Restful APIs and also with various other third party tools.
Expertise in integrating Salesforce applications with other enterprise applications such as ERP and other custom applications
Expertise in fixing the compatibility issues of cloud services with your systems and ensure that real time data is available across all segments.
Our development services include UI development, Apex programming, Testing and App Support.
Help clients deploy their applications within their Salesforce ORGs or on App exchange.

Migration to Salesforce

Know your customer behaviour to serve their needs better.
Our team analyses and understands your existing CRM structure. Then we use the fastest ETL (Extraction, Transformation Loading) procedures involved to help your system migrate to salesforce reducing time spent in large API calls.
We use the data loader provided by Salesforce for data uploads from Excel and CSV files to the SDFC object schema. It ensures faster process completion.
Tools like Talend, Informatica, Jitterbit Connect etc. help to migrate data easily in complex data migration scenarios and integrate conveniently in existing systems.

Salesforce Testing Services

Know your customer behaviour to serve their needs better.
High-level scenarios: Include analyzing the stories and creating scenarios that are valid in the given context. These are abstract views of the system that need to be tested.
Detailed Scenarios: We break down the higher-level scenarios in multiple smaller stories which are to be tested individually. We create test cases according to these scenarios.
Test Creation: Test cases are created for testing each functionality and user interface of the system according to the requirements specified earlier.
Test Execution: Rigorous tests are done and results are logged. The results are verified and bugs are reported.
Final Sign off: Finally, we perform, performance and security tests to ensure that the best possible solution with minimal complaints is delivered to you.

Find a plan that works for you

Why Choose Us?

Higher Sales

Boost your sales by attracting more buyers using personalised marketing strategies.

Greater Market Outreach

Win more customers by getting to know their needs and concerns.

Excellent Customer Experience

Deliver the amazing shopping experiences your customers expect.

Faster Response to issues

Respond faster to customer support issues on any channel.

Save time by Automation

Automate time-consuming tasks by building custom apps.

Flexibility

Salesforce Services are equally well suited for both small and large businesses.